Shipping policy
Last updated: 10 March 2026
Welcome to Stetson Publishing (stetsonpublishing.com).
This Shipping Policy explains how digital and physical products are delivered after purchase.
Digital Product Delivery
Digital products are delivered electronically after purchase.
After completing your order, you will receive access through:
-
Instant access: A download link will appear on your order confirmation page
-
Email delivery: You will also receive an email containing a secure download link
No account is required. You can access your files directly from the download link provided.
If you do not receive the email within 10 minutes, please check your spam or promotions folder.
If you still cannot locate your download link, please contact us and we will resend it.
Physical Product Shipping
Some products offered by Stetson Publishing are physical printed books.
These items are printed and shipped after your order is placed.
Processing Time
Orders are typically processed within 2–3 business days.
Estimated Delivery Time
Delivery times depend on your location but generally range between:
7–14 business days within the United States
International delivery times may vary.
Please note that delivery times are estimates and may be affected by carrier delays or local postal services.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided, delivery delays or additional shipping charges may occur.
Order Issues
If your order arrives damaged, defective, or does not arrive, please contact us as soon as possible so we can assist you.
Include your order number and a brief description of the issue.
Need Help?
If you have any questions about your order or delivery, please contact us:
support@stetsonpublishing.com
We’re always happy to help.