Refund Policy
Last updated: 5 July 2025
Thank you for shopping with The Cereal Project (thecerealproject.com). We specialize in digital products designed to improve family life through practical, easy-to-implement tools.
Digital Product Refunds
Due to the nature of digital products, all sales are final. Once a file has been downloaded or accessed, we are unable to offer a refund.
However, your satisfaction matters to us. If you experience any issues with your download or feel the product did not meet your expectations, please reach out to us at support@thecerealproject.com. We’re happy to help resolve any concerns and ensure a positive experience.
Eligibility for Refund (Case-by-Case Basis)
While we generally do not issue refunds, we may consider them under the following conditions:
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You purchased a duplicate product by mistake
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You were unable to access the product due to a technical issue and we could not resolve it
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You contacted us within 7 days of your purchase
Please include your order number and a description of the issue when contacting us.
We appreciate your understanding and support for small digital creators.